APUA responds to lone protester


Martin’s Village’s Thalia Parker-Baptiste’s one-woman protest yesterday outside the head office of the Antigua Public Utilities Authority (APUA) has quickly gone viral on social media.

“’Breaking News’,” her Facebook post began:

“When I was informed my water bill for June was $50 (no water for 25 DAYS out of 30), I hurried to a stationery store this morning, got the necessary supplies and picketed APUA’s head office.”

“I was quickly approached by a courteous well-mannered gentleman who advised management wished to meet with me,” she continued.

“I left with an understanding of their woes as the provider, but most of all someone cared, my issue mattered and people ARE working behind the scenes to make things better,” the post concluded.

Parker-Baptiste’s post, to date, has since gone on to garner over 180 reactions, 98 shares and 22 shares on Facebook alone, not counting the number of re-posts on other social media outlets.

“Thank you… Why didn’t I think of that… the last time I went there and queried why the bills are higher now we hardly have water the agent tried to convince me that since we have no water we tend to use more by filling up all the bottles and storage items… am there like what.!?” asked one poster to Parker-Baptiste’s page.

“You spoke; you were heard. Very nice that you did not omit to say thanks to APUA for addressing your situation. Thalia, you tallawa,” said another.

Parker-Baptiste replied to many of her posters saying, “Indeed I will escalate. For now I will give management a chance. The Politicians just need to stay away from the media and stop giving false hope. Call a spade a spade and I’ll work with you.”

She also said that, “Having a better understanding of the situation I too expect that the supply will fluctuate, but at least there is some resolution.”

APUA corporate communications officer Anazette Reynolds has confirmed that Parker-Baptiste met with APUA’s acting Water Business Unit manager Ian Lewis, and that she left with a better understanding of the situation at hand.

“We recently changed the water schedule,” Reynolds explained.

“We have had an increase of supply from the five reverse osmosis plants on the island and decided to test an open system.”

Reynolds explained that, as a result of the open-system test, that it caused some residents to get a steady supply of water and some to get none at all. Residents on lower-lying areas have been negatively affecting the distribution of those in higher areas. Possible uncertainty of water supply had caused residents to, “Compensate by increasing their consumption by the filling of tanks, cisterns etc. This does not allow for water to get to our customers on the higher levels.”

“Residents living in communities such as Bolands, Urlings, etc. would get fed directly from the Ffryes plant and would have no problem receiving water.”

She explained, however, that, “The R/O plant in Crabbes feeds from Long Bay all the way down to Five Islands, so it becomes a challenge to feed all residents in that large area.”

The APUA spokeswoman also said that the preponderance of sargassum seaweed this year had caused the water unit to change its maintenance schedule for its R/O plants causing it to shut down water supply from the plants to clean the excessive seaweed.

APUA has already begun a pipe retrofitting program to overhaul the damaged and leaking pipes throughout the island which has severely, negatively impacted water distribution.

Advertise with the mоѕt vіѕіtеd nеwѕ ѕіtе іn Antigua!
We offer fully customizable and flexible digital marketing packages.
Contact us at [email protected]


  1. help me out here: she receive no water for 25 days therefore; the 5 days she filled her catchments it double her monthly useage. #gimmeabreak

    I’m tired of this shabby reporting and mispelt words. it is urlings and not “earlings” #grindsteeth

    • There is no ‘earlings’ in the article. Talking about grammar; where is your capital U for Urlings?!

  2. That’s some real bull 💩 coming from APUA who is basically telling us that their system is inadequate and cannot suppply it’s patrons with water. Shouldn’t the system be designed for a worse case scenario? What are they using 1″ pipes to distribute or are they using a bicycle pumps to pressurize the system?

  3. People always want to make issues of national importance political. I am not a member of any political party nor am I affiliated to any but I totally agree with Bruce Goodwin and the protester. here. In this modern era, it is a disgrace that we still cannot get regular water supply in our homes. Regular supply of water to our households is far more important than anything else the government can do and I am appalled that after so many years and after successive governments we are still faced with the same water woes. We are not the only dry country out there. I spent over 3 months in Aruba, a country with far fewer annual rainfall than Antigua. The Government there way back when installed desalination plants and the water never goes off in Aruba. I am so ashamed that sometimes I go to friends house and smell the toilet from the front door with them having to make the excuse of not having water for days. This is totally unacceptable. Until we begin to hold politicians accountable, this will remain as is in Antigua but again I stress. Reliable supply of water and electricity is not a privilege….it is a right and if our government cannot provide it, it time to throw them out. STOP THE EXCUSES!

  4. Stop the complaining! We weren’t getting water for 4 years and y’all still vote back in the Prime Minister ans his band of merry men and wife, to get fatter. You voted for them or didn’t vote.. so now ftheu are in power doing the same foolishness and getting richer so let’s not complain until we are ready to take a stand. The prime minister saying this is one of the most advance countries in our region in the Caribbean but u can’t get water to flush your Sh!?t yeah…. real advanced! Smdh

Comments are closed.