Patient chronicles her nightmarish experience at Sir Lester Bird Medical Centre


Shakesa Edwards wrote:

I spent 6 days at the Sir Lester Bird Mount Saint John Medical Centre … and I will start by thanking the lovely doctors and nurses who still treat patients like human beings trying to be better and not criminals, or their enemies seeking medical attention.

Some of the nurses treated me like complete shit no matter how much I tried to be respectful and not troublesome. If you know me, you know I’d never give them a hard time.

Before I had my procedure done, a nurse told me I’d have to remove my underwear and I explained to her that I was on my menstrual cycle. She told me “just push the pad between ya foot”.

I asked her if I could change to a tampon and she repeated it again with attitude.

Post procedure, I spent two days in the mosquito filled recovery ward leaking….

Fast forward to my time on the surgical ward.

Due to my body rejecting food, one day I started vomiting and the only option was to do it on the floor. While I was vomiting, the nurse sitting directly outside of my door looked back and said “she really go vomit on the floor” and turned around. She made no attempt to assist me.

Maybe 10 minutes later, she brought me the container like a child being sent out by their parents when they didn’t want to move. Again.. a hard time being given for no reason.

The nurses during the day were usually great but you see those on the night shift? Tragic

The doctors and nurses discontinued a particular medication via IV because it made me feel sick.

Tell me why I woke up in the middle of the night and saw the medication in my hand. Then another nurse gave an injection for nausea and 5 minutes after, I could not feel my body and swore I was about to die. I got a lady In my room to get the nurse to come to me. She marched into the room super annoyed.

I was panicking, told her I couldn’t feel my legs and she proceeded to push my legs up and said “LOOK YOUR LEGS ARE MOVING MISS”

I then told her I’m seeing doubles and I can’t feel my body. She started sucking her teeth and lecturing me about helping myself.

Another nurse came to the room and asked what happened, I cried and told her I don’t want to give them any trouble, just please help me. At this point the other nurse has made me feel like a crazy liar. She continues sucking her teeth telling the nurse nothing is wrong with me.

The doctors then came to assist me and I told one I knew personally that I thought I was about to die and started crying.

The same bitchy nurse starts holding her hips, rolling her eyes and said “WHAT SHE CRYING FOR?” And the doctor had to tell her to chill.

To this day I cannot believe she treated me, a complete sick stranger like that.

You’re left in the hospital to recover and nurses who hate their job make that process so difficult.

THEN I was discharged around 1:00 and never left the hospital til around 4:15

The procedure is to have an orderly take you down.

After waiting 3 hours, I got up and looked for an orderly myself and that’s when I was escorted.

I’ll slip in two more things about up there

1 the recovery ward is filled with mosquitoes

So post surgery, when you can barely move, mosquitoes are just waiting to bite you up

2 There’s around 3 tiles piled up in the shower entrance for room 439 in the surgical ward.

Im not sure how everyone has seen them and not think hey this is a hazard for the patients and move them (I’ll attach pictures)

I understand that we’re in a pandemic and the hospital is under a lot of pressure so I would have left out some things because they’re inevitable.

However, some of those nurses have lost compassion. There’s no reason for you be in the healthcare system if you do not know how to be kind.

Mosquitoes and loose unsafe tiles in a ward CANNOT work and they can’t pull a couple dollars to get rid of mosquitoes

That’s not good enough Molly and Gassy


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  1. A hospital stay should not be stressful. Hope you get in contact with the officials that can make a difference for the next patient!

  2. Why don’t a community taskforce visit the hospital at random intervals and interview patients on their experience with the services they received..get a score card and submit it ti the minister of health quarterly..

    There are too many horror stories coming out of that facility..while there are many very dedicated nurses who care for their patients with love and compassion there may be some who just enjoy the title of being called nurse..

  3. It’s a disgrace that patients should be regularly traumatised while being treated at a ‘medical facility’. I hear the horror stories on a daily basis. I wonder how many law suits have been quietly settled, along with non-disclosure agreements? The place is a complete disaster and ‘the boss’ just laughs all the way to the bank

  4. I understand nurses are overworked, underpaid, and under appreciated. But that’s no excuse for this type of behaviour. Reach out directly to Dr Duncan, as the chief administrator, and the nursing matron, let them know about this. People like this need to be disciplined. It’s a privilege to be a nurse; to be trusted by the public for your knowledge and compassion. But only when you exhibit those traits. There are many who would have loved the opportunity to become a nurse, but it was not available to them. I truly hope this not emblematic of the whole, but represents only a few bad apples. Regardless, change and discipline is needed in this case.

  5. Im trying hard not to larfffffff….



    ALSO THESE POOR NURSES ARE OVERWORKED AND POORLY PAID. Once you as a nurse decide come on shift you are expected to work and give best care…sometimes a nurse jus dnt like you for no reason……. MOST OF THEM MEAN WELL.

    Thank GOD your alive ….we can ALL do better ….. instead of coming on here you should have called and spoke to MRS JACKIE RICHARDS JNO BAPTIST the HEAD MATRON.

  6. She have a right to publicly complain as well, because this is not the first time people have been complaining about poor bedside manner. The public need to know that they are people working at the hospital treating patients with disdain.

  7. I have never had to spend a night at the hospital, but this all rings true. This is Antigua, or a good chunk of it. We are the opposite of kind, and many of us hate our jobs. What happened here is disgraceful, but not at all out of our national character.

  8. Maybe a rating system needs to be implemented, that is taken seriously. Where patients can review their nurses and doctors and leave comments on discharge. Ppl who consistently get good feedback, should be rewarded, even if its a minor raise annually, or extra days off, something to encourage that behavior.
    Those who consistently get poor reviews, should have a consequence of some sort, suspended without pay or fired based on an agreed upon amount of complaints or some sort of system. Its high time this be taken seriously.

    It is sooo counterproductive for healing to have this kind of stress in a place for healing. Im so tired of hearing about it. And so many ppl are scared to even go to the hospital and rather stay home suffering till its too late for reasons like this and fear of death from poor treatment or care. I know we can so betterm

  9. i dont want to sound funny saying this but if that was a young handsome male the treatment would have been better that a all most them nurses study is a pay check and to flirt with male patients sickening….my cousin a male told me when he was on the ward for a few days that a few female nurse hit on him while he wasn’t feeling well he said he didn’t really study them cause he nah able what they might do but he said it sickening they way the acted like young school girls looking man…. but am telling you from my own personal experience it was horrible most these nurses aren’t nurses especially the young ones sad thing nobody up there cares not the CEO HR FINANCIAL CONTROLLER HEAD NURSE nobody at MSJMC CARES about patients its just a pay check

  10. The worst place to go when you’re sick.
    Woe unto the inhabitants of the earth who don’t have the money for private health care.
    All I see is more oppression of the poor but we must remember always in everything we do, God is still with us.

  11. Don’t worry, I heard Sir Molwyn say they would set up a hotline and that would fix all of this. Just call the hotline, it should be functional by now…I suppose. The sad thing is, by the time we get a hospital we won’t have to complain about, we won’t be able to afford it.

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