JCI Antigua continues with the mission of providing training and development for not only its members but employees from various companies throughout our nation.
In her Presidential Remarks, 59th President, Ms. Tammie Gage expressed appreciation to the business that invested in their employees by allowing them to attend this very important
In its fourth year, the JCI Business Seminars successfully executed its 2019 Professionalism in Customer Care Seminar. It was held at the Multipurpose Cultural and Exhibition Center on Thursday 14th March 2019 from 9:00 a.m to 4:30 p.m. Sixty Eight employees from various businesses attended the seminar.
“JCI Antigua’s objective of the Professionalism in Customer Care Seminar is to make our contribution by helping to build and maintain a professional culture in Antigua and Barbuda.” Those were the words of the Committee Chairman, Keisha Phillips. Participants were challenged in four engaging and impactful sessions by three dynamic facilitators.
During a very interactive session by Miss Charlene Selkridge, “Conflict Management: Overcoming Conflict and Stress on the Job”, participants were asked to propose a conflict scenario while the others had the opportunity to offer possible solutions to the problem. At the end of his “Excellent Customer Service-Understand it: Deliver it!”
Mr. St. Romain concluded with “Customer Loyalty Programs that succeed”. They identified companies which offer customer loyalty programs and ways in which customers can feel appreciated.
At the end of the day’s seminar, participants were awarded
Many expressed appreciation for the Seminar and acknowledged that they will apply what was
JCI Antigua wishes to thank its sponsors; St. John’s Development Corporation-Multipurpose Cultural Exhibition Center, Paradiso Water Company, Diamond’s International, and
Advertise with the mоѕt vіѕіtеd nеwѕ ѕіtе іn Antigua!
We offer fully customizable and flexible digital marketing packages.
Contact us at [email protected]
