New banking hours take effect today

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5 COMMENTS

  1. ABBA – kindly provide the rationale for this reduction in banking hours.
    Your members usually close at 2pm and go home between 4pm-4.30pm (so home before 6pm curfew).

    Is this actually an action to move faster towards full digital banking & the reduction of physical branches & limited services?

    We the public know that digital banking is by far cheaper than physical banking, so increasing your members profits yet reducing SERVICE for customers.

  2. Today I had to queue 10.00 am to 12.30 am outside (in a literal scrum ) to be served at the Scotia Bank by 1.00 pm.
    At the bank only 3 tellers were available, however there were a lot of staff looking important but was not sure of their official function.
    Bankers, you can do better than this!

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