JOB VACANCY: Operations Supervisor



AXCEL FINANCE is the leading regional microfinance institution. We are passionate about making a difference in the lives of our customers. We are seeking to fill the position of OPERATIONS SUPERVISOR.

You will be responsible for effectively supervising the operations team on day-to-day basis to develop and grow our loan book. The Supervisor interacts with employees and customers every day; leads by example, coaches and holds the team accountable to do what’s right for the customer.

Key Responsibilities:

  • Supervise the operations team.
  • Attain branch loan production targets while maintaining acceptable delinquency levels as set by the Management.
  • Conduct verifications and approvals of all loan applications.
  • Participate in sales development activities.
  • Ensure high customer satisfaction levels.


– A degree in Business Management or related discipline.

– Minimum 4 years of financial sales management is required.

– Entrepreneurial business management orientation, sales planning, strong team-building skills

– Strong probing, communication, analytical, problem solving, and decision makes skills to effectively resolve complex customer and employee issues.

– Job experience with extensive customer contact, including building and maintain customer relationships.

– Ability to work efficiently in a high demand, team oriented, and fast-paced environment

Interested persons are invited to submit their application and resume via

Our company does not accept physical or email applications.

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