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AXCEL FINANCE is the leading regional microfinance institution. We are passionate about making a difference in the lives of our customers. We are seeking to fill the position of OPERATIONS SUPERVISOR.
You will be responsible for effectively supervising the operations team on day-to-day basis to develop and grow our loan book. The Supervisor interacts with employees and customers every day; leads by example, coaches and holds the team accountable to do what’s right for the customer.
Key Responsibilities:
- Supervise the operations team.
- Attain branch loan production targets while maintaining acceptable delinquency levels as set by the Management.
- Conduct verifications and approvals of all loan applications.
- Participate in sales development activities.
- Ensure high customer satisfaction levels.
Requirements:
– A degree in Business Management or related discipline.
– Minimum 4 years of financial sales management is required.
– Entrepreneurial business management orientation, sales planning, strong team-building skills
– Strong probing, communication, analytical, problem solving, and decision makes skills to effectively resolve complex customer and employee issues.
– Job experience with extensive customer contact, including building and maintain customer relationships.
– Ability to work efficiently in a high demand, team oriented, and fast-paced environment
Interested persons are invited to submit their application and resume via www.axcelfinance.com/careers.
Our company does not accept physical or email applications.
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