Ian Lewis Clarifies APUA’s Approach to Handling Water Main Repairs Amid Public Criticism

Water flowing from pipe against blurred mountain background.

APUA Water Business Chief, Ian Lewis, responded to concerns over delayed repairs of damaged water mains.

Lewis likened their approach to hospital triage, with six specialized crews daily addressing leaks.

Priority is given to substantial mainline breakages, ensuring swift response. Lewis acknowledged inconveniences and apologized to the public.

He clarified that reports of meter damage and leaks are addressed based on available resources, as larger mainlines receive more crews.

Lewis stressed the correlation between pipe diameter and water loss, underscoring the significance of prioritization.

The explanation aims to address public grievances and improve the efficiency of water mains repair processes.

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  1. Please send a crew to Country Club Road in Hodges Bay to check out a leak causing major water loss. Thank you.

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