Digicel to “overhaul” its network in Antigua and Barbuda

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Digicel Country Manager Tullock

Digicel Antigua and Barbuda Chief Executive Officer Dwayne Tulloch has said that the company, will be investing a “significant sum of money” to improve its network

“Essentially, we’re going to be completing a total network overhaul, ” he said.

The CEO said, “the current speeds [on-island] are not what we intend to deliver to our customers.”

Tulloch was addressing the media at their Friars Hill headquarters to introduce new rollouts of his company’s local customer promotions.

“Since I’ve been here we have done some work already. We’ve upgraded several of our sites,” the CEO went on.

“We have increased our bandwidth and our capacity.”

Tulloch described the pending technological overhaul as a “second-generation” initiative.

“The newest technology available in that spectrum in the world today is what we’re going to be introducing to Antigua and Barbuda.”

Digicel currently operates a 4G-LTE in Antigua and Barbuda. Long-Term Evolution (LTE) is a standard for high-speed wireless communication.

The network frameworks available above the current island technology within spectrum are LTE-Advanced and LTE-Advanced-PRO.

LTE Advanced Pro (or LTE-A-PRO also known as 4.5G and Pre-5G and so on) is a natural evolution of Long Term Evolution (LTE) which incorporated numerous new technologies that would be used in 5G standard.

4.5G technology is around two to three times the speed of 4G. That means download speeds could be between 14-21 megabits per second (Mbps) compared with 4G’s 7-12 Mbps.

“We know what the appetite is for data especially in Antigua and Barbuda and we will respond with a network that will deliver with the customer expectations.”

“When we implement these technologies in the Caribbean we are much better because we have less people and we’re carrying the same technology so customers will have an even better experience that what they’d experience in the US or in Europe.”

The CEO also described that, “the network will be dimensioned and sized and will have the capacity in it for growth. The overall experience will improve and remain stable for the foreseeable future.”

Most newer-modeled phones are ready to take full advantage of the 4.5 upgrade, but there are many that are not and will have to settle for their existing data speeds.

Consumers will have to look for the key phrase “Cat 6” on their phone’s specifications.

Consumers with an Apple iPhone, will need an iPhone 6 or above, for example. Other popular phones such as Samsung’s Galaxy Note 4 and Galaxy S7 should be fine.

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17 COMMENTS

  1. What does CLEMENT SAMUEL do now??

    Don’t just overhaul your network. Overhaul the SHITTY CUSTOMER SERVICE too!!

  3. Please please hurry up, because this buffering, buffering cannot cannot work. Alll now I think to transfer to FLOW.

  5. the slowest Internet in the world and y give people quota on data when the price is so high…….the Internet is so slow in Antigua time to under haul

  7. No Digicel overhaul your customer service, the network is just a reflection of it. While you’re at it stop send me unsolicited texts unless it’s to tell me my money soon run out. Oh yeah that’s a novel idea. Instead of texting me about KFC greasy shit for 12 dollars why not let me know when my balance is below 5 dollars so I don’t get embarrassed wen I’m talking to gyal and my credit run out.

  8. Improve. !!!!What a joke. They can’t get worse. The only way they can move is up. Company of fraudulent thieves.

  9. We have been fooled to long by Digicel and Flow. Inet should continue taking the lead. Fiber Optic coming everywhere and that both Flow and Digicel will be done.

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