The Canadian government wishes to inform members the public who have been issued new E-passports and who wish to travel to Canada, that it strongly advises travelers to REFRAIN from travelling with both passports. Rather, persons are advised to transfer the visa counterfoil to the new passport to avoid delays at the airport when boarding flights to Canada. Delays happen as result of airline representatives entering details from two separate passport documents.
This procedure will itself result in the Interactive Advance Passenger Information (IAPI) detecting conflicting information from the new and cancelled passports, and subsequently relaying a ‘No Board’ prompt. Additional time is now required to override the system in order to generate a boarding pass, all of which result in inconvenience to both airline and passengers.
Instructions on transferring visas to the new passport can be obtained by contacting the
Migration Section of the High Commission of Canada in Port of Spain at telephone +1 868-6226232 or email address [email protected] .
The link to the Migration Affairs webpage is https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/offices/international-visa-offices/port-spain.html
The cost ofthe transfer is $30 CAD and the process takes a minimum of 3 weeks.
The transferred visa will have the same duration of validity as the original visa, and biometric
enrollment is not required. If a traveler wishes to apply for a new visa for the duration of the
validity of the new passport, then it is considered a new application and would therefore be
subject to biometric enrollment, if the citizen has not already enrolled their biometrics since
December 31, 2018.