APUA Moving To Friar’s Hill Road

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Customers wait in line at APUA in 2019/ANR File photo

The Antigua Public Utilities Authority (APUA)today informed customers that the APUA Lower High Street Branch will be relocating to the Village Walk Mall on Friar’s Hill Road.

The relocation will be on Monday April 15th, 2019.

This satellite location will be equipped to facilitate bill payment transactions for the services offered by the Authority: Electricity, Water and Telecoms (inet home, business & mobile).

The opening hours remain the same Monday to Friday from 8:00 am – 3:30 pm and Saturday from
9:00am – 1:00pm as is customary.

APUA would also like to advise customers that the APUA High Street location will close on
Saturday, April 13th, 2019 to facilitate this transition. The Independence Drive and South Mall
Branches will be open as normal from 9:00 am – 1:00 pm.

The Village Walk branch will open at 10:30am on Monday April 15th, 2019 to carry out the
officiating process.

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9 COMMENTS

  1. Great!… The car park was already badly full most times. This certainly makes it a nightmare

    • Can’t be any worse that it is in town presently. I think it is a good move. However though, APUA still is operating in a very antiquated manner. In this modern technological era, you still cannot effectively pay your utility bills online which is a major setback for many customers. Get with it APUA!

  2. Friars Hill Road that is still under construction? Talk about bottlenecks. Smh. “The right thing at the wrong time is still the wrong thing”

    • I didn’t remember about Friars Hill Road Construction and that I would see as the only deterrent and inconvenience. When people use to have to journey to Cassada Gardens to pay their bills, they did so quite easily. I agree that it could be the right thing….just at the wrong time.

  3. Is that even convenient for most Antiguans who rely on public Transportation? And how about online transactions is that an option yet? Think of all the problems this option would eliminate. Pollution and congestion from vehicles, convenience, APUA can focus more on customer service if less people coming in to pay bill’s, etc. Win win for all.

  4. What is wrong with APUA. With hundreds of businesses on Antigua paying online, this major entity is still in the dark ages. As has already been mentioned by many others going online would drastically reduce the congestion in town which we already know is a huge nightmare. I see many buildings sitting idle that would be suitable even further outside of that urban nightmare.

  5. I don’t understand why people complaining about paying online when you can do so via the banking apps once you set it up.
    Come on! Go out and read other stuff other than neggah business.

  6. The parking situation is horrendous there. Really? The worst designed parking area on the island! Who doesn’t have to back up to get around the ovals!?! There isn’t enough parking for patrons… and that’s with a huge empty storefront in there now!! This will cause big problems for the restaurants and business owners there because you know you could be parked there for hours while waiting in their lines. Pay online where you can. They’ll need a drive through drop box.

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