Swyft issues this statement in response to recent public concern and discourse surrounding our launch and operations in Antigua & Barbuda. We welcome the dialogue and believe clarity is essential for moving forward together in a spirit of fairness, safety, and innovation.
Swyft is not here to replace or displace existing taxi services; rather, our mission is to enhance connectivity, safety, transparency, and convenience in mobility. We aim to bridge gaps between passengers and licensed taxi operators, offering a platform that ensures:
- Real-time ride booking via smartphone
- Transparent and upfront fare estimates
- Cashless payment options
- Real-time tracking, driver verification, and customer support
This model seeks to modernize but not marginalize the existing taxi market.
From the very beginning, even before the app was designed; Swyft took proactive steps to engage with the relevant governmental authorities, including the Antigua Barbuda Transport Board, to ensure our App could align with the existing transportation regulations.
Our commitments include:
- All Swyft drivers are required to hold certified taxi permits from the Antigua Barbuda Transport Board.
- We partner only with drivers already operating within the official taxi licensing requirements.
- Our platform does not accept unlicensed vehicles or drivers.
- Drivers retain 100% of their fare earnings.
- Continuous monitoring of driver performance, safety standards, and customer service metrics.
Since our soft launch during Carnival 2025, Swyft has recorded strong engagement:
- Over 300 ride requests fulfilled on our first full day of operations.
- Participating drivers reported earnings between USD $750–$1,000 daily during peak periods.
- Users praised the service for its convenience, reliability, and clear fare pricing.
These early indicators demonstrate the demand for modern mobility solutions and highlight the opportunity to enhance services for commuters, residents, and visitors alike.
We understand and respect the concerns raised by members of the taxi sector. In that spirit,
Swyft reiterates:
- We are not exempt from scrutiny and welcome regulation, oversight, and collaboration with government and industry bodies.
- We are open to dialogue with the Taxi Associations, individual operators, and government to ensure fairness, clarify standards, and define shared expectations.
- We are committed to co-developing safeguards (insurance, background checks, customer protections) that uphold public safety and fair competition.
Swyft is inclusive and welcomes licensed operators to join the platform. Benefits include:
- Access to ride requests that might otherwise go unfulfilled
- Flexible scheduling; drivers choose which rides to accept
- A digital tool that reduces waiting time, dead mileage, and idle hours
We encourage concerned operators to reach out directly to our operations team for clarification and partnership discussions.
- We commit to increased transparency, including periodic reports on rides, driver performance, safety, and customer feedback.
- We ask the public to give us the opportunity to demonstrate that technology, fairness, and respect for existing industries can coexist.
About Swyft
Swyft is Antigua’s first taxi-hailing app, designed to provide residents and visitors with efficient, safe, and transparent taxi services. All drivers on the platform are licensed by the Antigua Barbuda Transport Board. From inception, Swyft has engaged with local stakeholders to ensure compliance, transparency, and alignment with taxi associations operations.
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