Leading telecoms provider Liberty Caribbean, the operators of Flow and Liberty Business, recently concluded a focused leadership summit for its North Caribbean markets, convening its senior executives and business leaders from Anguilla, Antigua & Barbuda, Cayman Islands, St. Kitts & Nevis, the British Virgin Islands, Turks & Caicos, Montserrat and St. Maarten.
The multi-day gathering at the Sonesta Resort and Conference Centre in St. Maarten was dedicated to two clear priorities: delivering service excellence for customers and strengthening adaptive leadership to drive sustainable growth across the region.
Delegates aligned on practical strategies to translate connectivity into measurable community benefits – from improved healthcare and education services to enhanced opportunities for businesses.
A central theme of the summit was people and leadership. Discussions emphasised talent development, retention, and a stakeholder-centric approach to execution so leaders can respond rapidly to evolving customer needs and advance a culture of continuous improvement across markets.
“Our commitment to the North Caribbean is about more than networks; it is about empowering communities and enabling economic opportunity,” said Susanna O’Sullivan, Vice President, North Caribbean, Liberty Caribbean.
“This summit has produced a clear, actionable roadmap – focused on partnerships, operational discipline and innovation – to deliver reliable, future-ready connectivity to the people and businesses we serve.”
Liberty Caribbean will now operationalise these outcomes across the North Caribbean over the coming months, prioritising initiatives that deliver measurable impact for communities and reinforce the company’s role as a trusted partner in regional digital transformation.
“As leaders, our duty is to turn investment into opportunity,” added O’Sullivan. “This summit has given us the direction, the commitment and the partnerships we need to do exactly that – to deliver reliable connectivity, empower local communities and drive sustainable growth for the islands we serve.”
Liberty Caribbean is a leading communications and technology provider, with operations in more than twenty markets across the Caribbean delivering broadband, mobile, video and voice services to residential customers through the consumer brands Flow and BTC.
Through its B2B division, Liberty Business, the company delivers enterprise-grade connectivity, cloud, security, and data centre services to businesses and governments — supporting economic growth in an increasingly digital world.
With a legacy spanning more than 150 years, Liberty Caribbean remains steadfastly anchored in the region – providing robust networks, personalized local support, and tailored solutions that truly resonate with the people and communities we serve.
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