“Top 10 Reasons I Quit Airbnb”
After two years of using Airbnb almost exclusively, I’ve decided to return to hotels. Here’s why:
- No loyalty rewards
Marriott, Hilton, and even Booking.com reward repeat customers with points, upgrades, or discounts. Airbnb doesn’t. After two years of loyalty, I got nothing back. - High rates without hotel perks
Airbnb rates are now as high as—sometimes higher than—hotels. But hotels provide daily cleaning, fresh towels, and reliable service. At Airbnbs, you’re lucky to get two towels, and any extra cleaning is charged on top of steep “cleaning fees.” - Check-in headaches
Hotels offer 24/7 front desks. With Airbnb, I’ve faced rigid check-in times, extra charges for “late” arrivals, and confusing entry instructions. Some stays started with nothing but stress. - Security concerns
Hotels have security staff, cameras, and concierge support. Most Airbnbs I stayed in had none of that, leaving me uneasy when checking in late at night or leaving early in the morning. - Ridiculous rules
Some hosts go overboard: asking me to pay electricity charges after my stay, to take out my own trash despite paying a cleaning fee, to pay for digital “late” check-ins, banning all visitors even for solo travellers, and restricting use of amenities like pools or gyms. It feels unreasonable. - Strict cancellation policies
Airbnb’s cancellation terms are far harsher than hotels. In many cases, even same-day changes or cancellations mean you lose all your money. Hotels, by contrast, usually offer flexible policies that let you adjust your plans without major penalties. - Hidden fees and taxes
With Airbnbs, the final price often looks nothing like the headline rate. Cleaning fees, service fees, extra guest fees, resort-style charges, and taxes all stack up quickly. Hotels are far more transparent—what you see is much closer to what you pay. - Poor customer support
Even in emergencies, Airbnb support can take hours to respond, leaving you stranded when you most need help. Hotels, on the other hand, always have someone on hand—at the front desk or by phone—ready to resolve issues immediately. - Impact on local housing
Airbnb’s growth pushes more properties into short-term rentals, driving up rental prices for locals. Hotels don’t remove housing stock from the market, but Airbnb’s popularity has made it harder for residents in many cities to find affordable long-term accommodation. - Unprofessional hosts and poor quality control
Some hosts are simply rude or lack basic hospitality skills. I’ve stayed in Airbnbs where the property looked nothing like the photos, forcing me to leave the same day. Many listings are poorly designed, cheaply furnished, or clearly managed without care or compassion. Unlike hotels, which must meet consistent standards, Airbnb feels like a gamble every time.
In short: Airbnbs are no longer cheaper, no longer more convenient, and nowhere near as reliable as hotels. With hotels, I get rewards, consistency, security, flexibility, and professional service—things Airbnb simply doesn’t deliver. In the last two years i’ve stayed at over 30 airbnb properties all over the world.
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