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Dear Editor,
I recently read the letter raising concerns about the St. John Hospice, and frankly, it came across as a whole lot of noise with very little substance.
It was long and emotional, yes, but lacking in credible facts or firsthand evidence.
As someone who lost a loved one five years ago and had to place them at the St. John Hospice for respite care, I can speak from direct experience.
My family and I have nothing but appreciation for the compassion, dignity, and professionalism shown by both management and staff. T
hey went above and beyond to make sure my loved one was comfortable and that our family felt supported through a very difficult time.
Of course, not everything will be perfect all the time, but whenever I raised a concern, the hospice staff addressed it promptly and respectfully.
Regarding the comment about masks, that policy has existed since the days of COVID, which is when my loved one was there.
To use that as a criticism now feels like a reach, and to be quite honest, the entire letter reads more like a personal vendetta against someone on the hospice team or in management than a genuine concern about care standards.
It’s also worth pointing out, and this is something many people seem unaware of, that the St. John Hospice is a privately run entity, not a government institution. That fact alone should encourage a bit more humility before making broad accusations about how it operates or who is responsible for what. Some of what was written carries a tone of entitlement, as though the writer misunderstands the hospice’s ownership and governance.
If anyone has an issue, they should bring it directly to the management instead of making sweeping public statements based on hearsay or limited experience.
The St. John Hospice remains one of the few places on this island offering quality, compassionate end-of-life care. Rather than trying to tear it down, we should be supporting and strengthening it.
Sincerely,
With a little more perspective than outrage.
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Not staying U r wrong writer, but U said five years ago. So much can happened after that. Someone’s opinion can never be urs. U had a better experience. Admin might have change within that 5 years which can cause things to either be better or worse. Everyone’s experience is different. That’s all!!!
The concerns/criticisms of the writer expressing frustration at the quality of services offered at tge Hospice ought NOT to be swept aside as mere noise. Some of the claims made are glaringly accurate and should not be swept under the rug. I KNOW for a fact that there is patient neglect for some patients who seem to lack resources in terms of regular visits or connections. Families are so grateful for the “privilege” of having persons “around” 24/7…..just in case. If the authorities were sincere in providing quality care for those literally on death row, there us an urgent need for even occasional, meaningful visits by a doctor who, though the patient is beyond the medical care available locally, could show some interest in the patient. Grief counselors should visit even occasionally to ensure thar the fearful dying leave this life.with their sense of hamanness in tact. In its present state, the dying are not mere expired goods removed from shelves awaiting a dumping date. It should not matter a person’s lot in life. All should receive equal hospice care if only as a reminder that in the next life there are no privileges or special treatment. Kudos to the nurses who understand the peculiar nature of their assignment and execute it to the best of their ability. Lax supervision from the top coupled with a few bad apples renders a humane initiative a premature hell for some.
I am in total agreement with you. I, to had a relative there a few years ago and two family friends after that. I have nothing but good things to say about the hospice. Staff was always, always very kind, pleasant and respectful. I had no complaints whatsoever, neither did the relatives of my family friends. Continue to keep up the good work at the hospice! Kudos to the management and staff at the St. John’s Hospice!
A timely reminder that facts matter more than opinions or gossip.
Everybody’s experience is not the same, let’s just accept that. So many times we hear horrible things about Sir Lester Bird Hospital and other times we hear some wonderful things, just could be the same here
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