APUA’s Incompetence and Unacceptable Service in Freeman Village
To the Editor,
I am writing to express my extreme dissatisfaction with the appalling service provided by the Antigua Public Utilities Authority (APUA), specifically regarding their Internet service (Inet) in Freeman Village.
I applied for Inet service over two months ago and have received my bill for the monthly service despite the fact that the service has yet to be installed. This highlights a fundamental lack of respect for consumers.
Furthermore, the reason provided for the delayed installation is unacceptable. I was informed that there is “no space” on the existing telephone pole to accommodate the necessary equipment. This is a clear indication of poor planning and a failure to anticipate the growing demand for Internet services in the community.
The lack of transparency and communication from APUA regarding this issue is equally concerning. No date has been provided for the installation, leaving residents in limbo and unable to plan their lives and businesses accordingly.
This situation demands immediate attention from the APUA Board, the Head of the company, and the Prime Minister. Such incompetence and disregard for customer service are unacceptable from a public utility. It is imperative that action be taken to rectify this situation and ensure that APUA provides the level of service that the people of Antigua and Barbuda deserve.
Sincerely,
A concern Antiguan
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Can only imagine what you would say if you lived in Five Islands with our constant water problems.
The Lickspittle Brigade can only find faults with the Opposition but you will never hear them complaining when it comes to the incompetence of the Minister in charge in as much as they too are affected. Bunch of hypocrites
Check back in 2028.
NO ONE and I stress NO ONE at APUA has a clue. Inet, Water and Electricity all same indifference and incompetence. I suspect that the PM will have to take over APUA to get any results.No plan. And we just accept this. So obviously we like it so We complain and do nothing else.
Alp famous for putting round pegs in square holes.
Herberts, two one hour spurts of water since before Christmas. No one will be satisfied until there’s a serious outbreak of something. How is it that private trucks are busy getting and selling water, but APUA can’t get any. And ebrybaddy dicile. Then you will hear how AHWE ah wan peaceful people. Have tomach fuh cuss opposition ebry day, but mout clamp up when it comes to this. Lord help us
And ebrey baddy Bex because sh***y Donald Trump call us sh*t hole country and this administration is proving him right