Important Notice: Reservation System Outage Until Further Notice
Dear Valued Customers,
We are currently experiencing a technical issue with our reservation system provider. As a result, our entire reservation system is unavailable until further notice.
Please be advised of the following:
– All booking channels are affected: online, via travel agents, at our sales offices, and through our phone reservations
– No new reservations or changes to previous bookings can be processed through any channel at this time
– Manual check-in will be required at all airports
– Please arrive early for your flight as manual check-in processes may take longer than usual to complete
We understand this may cause inconvenience to your travel plans, and we sincerely apologize for any disruption. Their technical team is working diligently to restore full functionality as quickly as possible.
We will provide updates on our website and social media channels as soon as our reservation system is operational again.
Thank you for your patience and understanding during this time.
Regards,
interCaribbean Airways
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Kindly recheck your article because I just spoke with a member of staff who is based in Barbados and the system is back up. The outage happened yesterday.
SMH… This is so inconvenient
I hope they’re working on an upgrade to prevent this from happening again.
Can anyone provide an another way to book?
Is there an estimated time for when the system will be back online?