Telecommunications service provider Flow, is claiming to have the best quality network and service levels in Antigua & Barbuda.
Flow announced today that its performance was measured against the competitor in at least six markets tested so far, by independent benchmark testing agency, P3.
According to the company, Flow customers in Antigua and Barbuda, Cayman, Jamaica, Montserrat, St. Lucia and Turks and Caicos experience fastest downloads, “Best call set up time,” unmatched video experience, significantly better upload speeds and quality, plus superior browsing more than 90% of the time when compared to the other network,” Flow said in a news release.
“Our results are verifiable and unequivocal,” said Hakan Ekmen, Managing Director of P3 Communications, the company that conducted the independent benchmark.
Garry Sinclair, Caribbean President at C&W Communications, operators of Flow said “This is fantastic, we are delighted to have received such a resounding endorsement that Flow is indeed the #1 network in the Caribbean, and the best part about it is, we didn’t say it – the experts did. What an endorsement!”
Despite the results there continues to be complaints based on the service provided by both Flow and Digicel here.
Residents say the speeds do not justify the price among other billing complaints.
Voice and data performance outranked competitor as follows:
| Quality of Network in: | Flow | Competitor | Flow is better than the competitor by more than |
| Antigua | 521 | 221 | ~2.5x |
| Cayman | 794 | 471 | ~2x |
| Jamaica | 527 | 342 | ~2x |
| Montserrat | 612 | 211 | ~3x |
| St Lucia | 684 | 241 | ~3x |
| Turks & Caicos | 645 | 263 | ~2.5X |
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