Transparency Is Our Promise
Digicel Is Giving Customers A Better Way To Enjoy Data By Removing Pay-As-You-Go Data In Keeping With The Promise Of Being Transparent – With No Hidden Charges, No Tricky Terms And Conditions And No Leaving Customers Hanging.
Pay-As-You-Go Data, Otherwise Known As Pay Go, Refers To Paying Per Mb For Data Consumption Outside Of A Digicel Prime Bundle Or Plan.
Joanna Spencer – Ceo Antigua Barbuda & Montserrat Said, “We’re Putting Customers Back In Control Of Their Digital Life. Many Of Our Customers Would Have Expressed That Accidental Data Usage Of Background Apps Was A Pain Point As It Resulted In Loss Of Credit. Today We Are Ensuring That Data Will Only Be Used When A Customer Agrees To Do So.”
With The Removal Of Pay Go, Digicel Is Simply Giving Customers A Better Way To Enjoy Data.
Digicel’s Customers Can Now Activate A Digicel Prime Bundle And Always Have Data On-The-Go With An Abundance Of Any Use Data, Along With Dedicated Data Allotments To Use With Each App In The Digicel Ecosystem.
That Includes Bip, Billo, D’music, G Oloud, Loop, Playgo, And Sportsmax, Along With The Self-Service Pla Tform, Mydigicel App Where Customers Can Check Their Usage, Top Up, Activate Plans And Even Pay Bills.
Joanna Added, “The Removal Of Pay Go Is All About Trust And Transparency And Holding Ourselves Accountable. It’s About Doing The Best And Being The Best For Our Customers. We Are Working With Our Customers To Make Sure That A Promise Made Is A Promise Kept, And It’s Our Aim To Continue To Listen To Our Customers And To Work On Overcoming Their Pain Points As We Strive To Be Better Together.”
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So does this mean that all those customers, who had their services disconnected and are asked to pay for a month that is in the future, will get their internet reconnected?? Where is the ministry responsible for this travesty? God forbid that you had your internet disconnected,they bill you for two or three additional months, which you nah use. Then if you want a reconnection, you have to pay for those months, to square off your account. Oh how people suffer her for lack of government not looking into our affairs. Transparency my back foot.
The Government again??
Dont people know any other word but that one??
And by the way God helps those who help themselves.
It’s called start a petition. Be proactive. Ijs
Shouldn’t this be listed as an advertisement and not news, given that it is just a press release from the company? The question is, why have they continued to rake in money from this scam for so long before they stopped it?
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