Please allow me a small space here to air my ongoing displeasure with the customer service
Judging from the way they treat the people they serve, they do not like their jobs. I heard one tell the other, referring to a customer, “Chups. Wha wrong wid she?” To my astonishment, the other just laughed and echoed her sentiment.”
My question is, who are their supervisors? Do they not observe their unacceptable behaviour? It happens daily. Frontline staff always reflect the type of management taking place. I can only imagine what is happening there, but one thing is for sure, it needs to stop immediately.
Astonished and Observing