{"id":17076,"date":"2018-06-29T20:49:38","date_gmt":"2018-06-30T00:49:38","guid":{"rendered":"https:\/\/antiguanewsroom.com\/?p=17076"},"modified":"2018-06-29T20:50:38","modified_gmt":"2018-06-30T00:50:38","slug":"400-to-be-out-of-work-on-july-31-as-call-center-closes","status":"publish","type":"post","link":"https:\/\/antiguanewsroom.com\/400-to-be-out-of-work-on-july-31-as-call-center-closes\/","title":{"rendered":"400 to be out of work on July 31 as call center closes"},"content":{"rendered":"
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The management of NCO Financial today communicated with staff the official closing date and the actual reasons for the closure.<\/p>

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In a memo to staff obtained by Antigua Newsroom, the company said it would close on July 31.<\/p>\n

The nearly 400 workers were told that the “high operational\u00a0day to costs in Antigua” are outside of the company’s control.<\/p>

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“The elevated operating costs are making client rates for the Antigua site unsellable and clients are finding more competitive alternatives globally,” the memo said.<\/p>

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The company told staff today that all ways of avoiding the situation have been considered.<\/p>\n

Based on the letter, staff will remain on regular pay until the end of July but they’ve been advised: “to look for additional employment during this time.”<\/p>

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Upon termination, the staff was promised severance, vacation pay and salaries outstanding.<\/p>\n

The call center was one of the largest private sector employers here. The government offered the company additional concessions as an incentive to remain. Prime Minister Gaston Browne also blamed the closure on partly on poor customer service but the issue was not raised in the memo.<\/p>

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The management of NCO Financial today communicated with staff the official closing date and the actual reasons for the closure. In a memo to staff obtained by Antigua Newsroom, the company said it would close on July 31. The nearly 400 workers were told that the “high operational\u00a0day to costs in Antigua” are outside of […]<\/p>\n","protected":false},"author":3,"featured_media":16709,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-17076","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\n400 to be out of work on July 31 as call center closes - Antigua News Room<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/antiguanewsroom.com\/400-to-be-out-of-work-on-july-31-as-call-center-closes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"400 to be out of work on July 31 as call center closes\" \/>\n<meta property=\"og:description\" content=\"The management of NCO Financial today communicated with staff the official closing date and the actual reasons for the closure. 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