{"id":160008,"date":"2022-09-27T20:45:46","date_gmt":"2022-09-28T00:45:46","guid":{"rendered":"https:\/\/antiguanewsroom.com\/?p=160008"},"modified":"2022-09-27T20:47:12","modified_gmt":"2022-09-28T00:47:12","slug":"letter-apua-needs-to-do-better-with-those-long-liines","status":"publish","type":"post","link":"https:\/\/antiguanewsroom.com\/letter-apua-needs-to-do-better-with-those-long-liines\/","title":{"rendered":"LETTER: APUA needs to do better with those long lines"},"content":{"rendered":"
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Dear Editor,\u00a0<\/strong><\/p>

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On 26 September 2022 I went to the APUA at the Village Walk branch to pay my bills. I waited outside for 3 hours just to pay my bills.<\/p>\n

When I entered inside, I was in disbelief to see only 2 cashiers were present, I was so upset that when I approached the cashier I was cursing APUA. And what shocked me was the cashier\u2019s response she started to apologize for my wait outside.<\/p>

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She didn\u2019t give me any attitude which I was expecting from her but instead she apologized. She explained to me how many months I had on my bill and why it was disconnected.<\/p>

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The way in which the cashier spoke to me was so calm and pleasant that I started to calm down I asked her name and she said Shannette.<\/p>\n

On the 27th<\/sup> day of September I went back to APUA to pay the rest of my balance where I met a next cashier name Leanne who took my payment and told me to carry it to customer service so they could take my information to get it back on .<\/p>

\"\"<\/a><\/div>\n

Leanne was very fast, polite and friendly… then I went to customer service where I met Carla excellent service from all 3 ladies.<\/p>\n

I want to let APUA know that these 3 ladies gave me excellent service even with them being short staffed<\/p>

\"\"<\/a><\/div>\n

Thank you ladies i really appreciate your kindness, ( Carla, Shannette and Leanne) however I do believe that APUA needs to hire more cashiers or open up other branches.<\/p>

\"\"<\/a><\/div>\n

APUA Customer<\/p>\n

\"\"<\/a><\/div>","protected":false},"excerpt":{"rendered":"

Dear Editor,\u00a0 On 26 September 2022 I went to the APUA at the Village Walk branch to pay my bills. I waited outside for 3 hours just to pay my bills. When I entered inside, I was in disbelief to see only 2 cashiers were present, I was so upset that when I approached the […]<\/p>\n","protected":false},"author":3,"featured_media":24704,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-160008","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nLETTER: APUA needs to do better with those long lines - Antigua News Room<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/antiguanewsroom.com\/letter-apua-needs-to-do-better-with-those-long-liines\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LETTER: APUA needs to do better with those long lines\" \/>\n<meta property=\"og:description\" content=\"Dear Editor,\u00a0 On 26 September 2022 I went to the APUA at the Village Walk branch to pay my bills. 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