{"version":"1.0","provider_name":"Antigua News Room","provider_url":"https:\/\/antiguanewsroom.com","author_name":"Editor","author_url":"https:\/\/antiguanewsroom.com\/author\/editor\/","title":"LETTER: APUA must refund customers the actual amount over-billed","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"62xZHPex7b\"><a href=\"https:\/\/antiguanewsroom.com\/letter-you-refund-your-customer-the-actual-amount-overbilled\/\">LETTER: APUA must refund customers the actual amount over-billed<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/antiguanewsroom.com\/letter-you-refund-your-customer-the-actual-amount-overbilled\/embed\/#?secret=62xZHPex7b\" width=\"600\" height=\"338\" title=\"&#8220;LETTER: APUA must refund customers the actual amount over-billed&#8221; &#8212; Antigua News Room\" data-secret=\"62xZHPex7b\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/mlavawteztbj.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/antiguanewsroom.com\/wp-content\/uploads\/2024\/08\/APUA-1.jpg","thumbnail_width":600,"thumbnail_height":433,"description":"This article says, in a nutshell, that APUA overbilled customers. They are making up for it by offering a discount. Now that is not the way to correct overbilling. You REFUND your customer the actual amount overbilled. Or you subtract it from their next bill. Anything other than that is robbery. By how much were [&hellip;]"}