Photo caption: ABHTA’s Housekeeping Supervisor – Advanced Level 2026 Class with Facilitator Ms. Patricia Tully
The Antigua & Barbuda Hotels and Tourism Association (ABHTA) successfully hosted its Housekeeping Supervisor – Advanced Level Course on March 24–25, 2026, at the Muriel O’Mard Campus, equipping hospitality professionals with the advanced skills needed to lead with excellence.
Designed for housekeeping supervisors and professionals seeking to advance their careers, the two-day training focused on strengthening leadership and team management skills, improving quality control and inspection standards, enhancing guest satisfaction and service consistency, developing stronger budgeting and cost-control techniques, building professionalism and workplace ethics, and positioning participants for career growth and advancement.
The course was facilitated by Patricia Louisa Tully, CHHE, CHE, a seasoned hospitality professional with extensive experience across multiple roles, including Executive Housekeeper, Rooms Manager, Consultant, Trainer, and Hospitality Educator.
Participants took part in a combination of examinations, interactive exercises, and practical sessions over the two-day training. On the second day, Ms. Patricia Tully conducted a hands-on walkthrough of a demonstration room, highlighting the critical protocols and attention to detail required by supervisors when inspecting all areas of housekeeping operations.
Photos 1 & 2 caption: Ms. Patricia Tully, Facilitator, conducts a hands-on walkthrough of a demonstration room, highlighting key housekeeping inspection protocols
The final assessment evaluated participants based on the knowledge and skills acquired throughout the course, with participants earning their certification in recognition of completing this high-quality training programme.
Ms. Patricia Tully commended participants for their engagement and commitment to professional development.
“The training was very well attended and well-received, with great interaction among participants. I found the trainees to be hardworking individuals who are dedicated and a pleasure to work with. I am very proud of their efforts and confident they will apply what they have learned and continue to excel.” – Ms. Patricia Tully
Participants also shared their perspectives on the training:
“The course was a game-changer. I really enjoyed it and appreciated the focus on improving communication skills, building stronger team motivation, and applying what I’ve learned in my daily responsibilities. I’m excited to take these skills back to Cocobay Resort.” – Alicia Charles, Executive Housekeeper at Cocobay Resort
“My learning experience has been very fruitful. Everything I’ve learned in the course will help me improve my department and be a positive role model to my peers.” – Errol Phoenix, Sales Coordinator at Total Imports Supplies
The ABHTA remains committed to supporting the growth and development of Antigua and Barbuda’s hospitality workforce. Through ongoing training programmes, workshops and certification opportunities, the Association ensures that industry professionals have access to the tools, knowledge, and resources needed to deliver exceptional service, drive operational excellence, and maintain the highest standards across sectors of Antigua and Barbuda’s tourism and hospitality industry.
For more information on ABHTA’s Professional Learning training programme, please email [email protected]
ABOUT THE ABHTA
The ABHTA collectively represents the hospitality industry by educating, advocating and promoting to increase visitation and the economic benefits for Antigua and Barbuda. The primary focus is on the needs and best interests of the members of the Association. The membership of the Antigua & Barbuda Hotels & Tourism Association is open to all hotels, restaurants, airlines, and companies directly or indirectly involved in the tourism sector of Antigua and Barbuda. Joining the Association is a way of showing your support of the island’s tourism product and helping us to further develop our tourism industry.
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